Frequently Asked Questions

Please read our FAQ before sending us a message.

What country do you source neem oil from?

By default, we source neem oil from West African nations. During shortages, we source from high quality suppliers located in India.

Which payment methods are accepted in the Online Shop?

Visa, Payment and Amazon payment methods

How long will delivery take?

2 Days if order via Amazon.com

How secure is shopping in the Online Shop? Is my data protected?

Your data is under the protection of Amazon.com and Paypal.com. Two of the most secure payment processors in history.

What exactly happens after ordering?

After ordering, you’ll receive a confirmation that your order has been received. Amazon packages and ships your order the same day.

Do I receive an invoice for my order?

You’ll receive a receipt for your order.

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